Frequently Asked Questions
Everything you need to know
Yes, absolutely! Every piece in our collection is carefully handcrafted by skilled artisans using premium materials — from antique gold metal work to hand-embroidered sequins and brass fittings. We take pride in offering 100% authentic, original designs that you won't find anywhere else.
We ship pan-India! Standard delivery takes 5–7 business days, and express delivery (2–3 business days) is available at checkout for select pincodes. You will receive a tracking link via WhatsApp and email once your order is dispatched.
Returns and refunds are accepted only if the product received is damaged, defective, incorrect, or incomplete.
Yes! We offer customisation on select styles — including monogramming, custom colour combinations, and bespoke designs for bridal trousseaus and gifting. Customised orders typically take 10–15 business days. Please reach out to us on WhatsApp or via the Contact page with your requirements.
To maintain the beauty of your clutch: store it in the dust bag provided, away from direct sunlight and moisture. For metal clutches, gently wipe with a soft dry cloth. Avoid contact with perfumes, water, and sharp surfaces. With proper care, your piece will remain stunning for years to come.
We accept all major payment methods — UPI (GPay, PhonePe, Paytm), Credit & Debit Cards, Net Banking, and Cash on Delivery (COD) on eligible orders. All transactions are secured with 128-bit SSL encryption for your peace of mind.
Premium Quality
Finest materials & excellent craftsmanship
Secure Payment
100% secure & trusted payment options
Easy Returns
Hassle-free returns within 7 days
Luxury Packaging
Premium packaging for every order
